Shipping policy

Effective Date: July 10th, 2024

Thank you for choosing BioFusion Research. We are dedicated to ensuring your satisfaction throughout your shopping experience. Our Shipping Policy is designed to outline our commitment to timely delivery and exceptional service.

Order Processing Time

  • Processing Time: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

    1. Custom Orders: Custom or bulk orders may require additional processing time. We will notify you of the expected processing time upon order confirmation.

Shipping Rates and Delivery Estimates

  • Domestic Shipping:

    • Standard Shipping: 3-5 Days - Cost calculated at checkout.

    • Expedited Shipping: 1-2 Days - Cost calculated at checkout.

    1. International Shipping:

      • International Standard Shipping: Cost and estimate calculated at checkout.

      • International Expedited Shipping: Cost and estimate calculated at checkout.

Shipping Carriers

  • We utilize reputable carriers including USPS, UPS, FedEx, and DHL for reliable delivery.

Shipment Confirmation and Order Tracking

  • Tracking: Once your order ships, you will receive a confirmation email with tracking information. Tracking details will be active within 24 hours.

    1. Multiple Shipments: Orders with multiple items may be shipped separately. You will receive separate tracking information for each shipment.

Customs, Duties, and Taxes

  • International Orders: Please note that BioFusion Research is not liable for any customs duties or taxes applied to your order. These fees are the responsibility of the customer. Ensure compliance with local regulations for seamless delivery.

Shipping Address

  • Accuracy: Verify that all shipping information is accurate. We cannot be held responsible for orders shipped to incorrect addresses provided by customers.

    1. Changes: If you need to update your shipping address after placing an order, please contact us immediately at BioFusionResearch@gmail.com. While we will do our best to accommodate your request, changes cannot always be guaranteed.

Lost, Delayed, or Damaged Shipments

  • Lost Shipments: If your shipment is lost in transit, please contact us at BioFusionResearch@gmail.com for immediate assistance in tracking or replacing your order promptly.

    1. Delayed Shipments: We understand the frustration of delayed shipments. If your order is delayed beyond the estimated delivery time, please allow an additional 2-3 business days. Contact us at BioFusionResearch@gmail.com, and we will investigate and update you promptly.

    2. Damaged Shipments: We apologize if your order arrives damaged. Please save all packaging and damaged goods, and contact us at BioFusionResearch@gmail.com. We will promptly file a claim and work to resolve the issue to your satisfaction.

Shipping Restrictions

  • Prohibited Items: Certain items may be restricted for shipping to specific destinations due to local regulations. We will communicate promptly if any items in your order are affected by such restrictions.

Contact Information

  • For any questions or concerns about our Shipping Policy, please reach out to us at:

    • Email: Support@BioFusionResearch.com

Thank you for your trust in BioFusion Research. We value your business and are committed to delivering exceptional service and satisfaction throughout your shopping experience.